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Privacy Policy

 

Last updated: April 2026

 

The Green Room Piano Festival (GRPF) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with us.

GRPF is produced by Green Room Place Ltd (“we”, “us”, “our”).

 
1. Information We Collect

 

We may collect and process the following data:

  • Personal information: such as your name and email address (e.g. when you contact us or sign up for updates)

  • Booking information: when purchasing tickets via third-party platforms (e.g. Ticket Tailor/Stripe), including name and contact details

  • Technical data: such as IP address, browser type, and usage data collected through cookies or analytics tools

 
2. How We Use Your Information

 

We use your data to:

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  • Respond to enquiries

  • Process ticket purchases and manage event attendance

  • Send relevant updates about the festival (only where you have opted in)

  • Improve our website and user experience

  • Comply with legal obligations

 

We do not sell or rent your personal data to third parties.

 
3. Third-Party Services

 

We may use trusted third-party services to operate our website and ticketing, including:

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  • Payment processors (e.g. Stripe)

  • Ticketing platforms (e.g. Ticket Tailor)

  • Website analytics providers (e.g. Google Analytics)

 

These providers process data in accordance with their own privacy policies.

 
4. Cookies

 

Our website may use cookies to improve functionality and analyse site usage. You can control or disable cookies through your browser settings.

 
5. Data Storage and Security

 

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. Data is only retained for as long as necessary for the purposes outlined in this policy.

 
6. Your Rights

 

Under UK GDPR, you have the right to:

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  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time (for marketing communications)

 

To exercise these rights, please contact us using the details below.

 
7. Contact

 

If you have any questions about this Privacy Policy or how your data is handled, please contact:

 

Green Room Place Ltd
Email: info@greenroomplace.com

 
8. Updates to This Policy

 

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

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